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Resident and family handbook

For your safety

To help prevent security incidents, we have installed over 100 security cameras throughout our facilities.

At Bruyère Health Élisabeth-Bruyère Long-Term Care, security guards are also on duty from 7 a.m. to midnight.

At Bruyère Health Saint-Louis Long-Term Care, security guards are on site from 7 a.m. to 9 p.m., on weekends and holidays.

Doors are locked at all times and a key-code is required to open all doors. However, these security measures are not foolproof and incidents may still occur. Your cooperation is required in applying the following security measures:

  • Do not keep large sums of money in your room – our Accounts Receivable and Trusts office offers a trust fund service free of charge (refer to Financial Matters section).
  • Never leave valuables unattended, especially in common areas.
  • If you see anyone acting suspiciously inside the building, notify staff immediately.
  • Never let a stranger follow you into the facility after the doors have been locked. Ask them to ring the bell at the entrance

 

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